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Are Michelin stars relevant?
Michelin-star Monday is nearly upon us – the day we find out who has made the little red book that can make or break a restaurant. But...

James Hacon
Sep 28, 20183 min read


What can hospitality leaders learn in New York City?
When looking for innovation and inspiration in the UK food and drink hospitality sector, it is to the USA we look first. The market is...

James Hacon
Sep 24, 20189 min read


Why do food critics hate restaurant chains?
In a world of clickbait headlines and sensationalised news, it seems for some restaurant critics the way to join in the game is to review...

James Hacon
Sep 21, 20183 min read


What is the role of restaurant marketing?
Last week John Upton wrote of how it’s the time for the rise of the operator. He ended the article talking of how many operators will...

James Hacon
Aug 31, 20184 min read


Is the future of restaurants delivery?
Few trends can truly be said to have had a fundamental effect on the restaurant business model. The growth of delivery is one. When it...

James Hacon
Jul 13, 20186 min read


Restaurant marketing podcast
Our Managing Director, James Hacon, in discussion with Mark McCulloch, Founder & Group CEO of WE ARE Spectacular.

James Hacon
Jul 6, 20181 min read


How can restaurants drive Christmas cover growth?
In the coming weeks many groups will be firming up their Christmas proposition, with the aim of beating the competition to those all...

James Hacon
Jun 25, 20184 min read


What does a restaurant of the future look like?
Our Managing Director James Hacon, in conversation with Lee Sheldon, co-founder of Mastering Multi Units. Talking through the key...

James Hacon
Jun 19, 20181 min read


How do you scale a hospitality business successfully?
From meeting entrepreneurs in our sector there are two distinct schools of thought. In the first camp is the passionate foodie, chef or...

James Hacon
Jun 11, 20185 min read


How should restaurant groups develop menus?
Changing a menu seems to be one of the most dreaded activities for a restaurant or food service group. At an event I held recently for...

James Hacon
Jun 11, 20186 min read


What is restaurant marketing, really?
Our Managing Director James Hacon, in conversation with: Lisa Johnson – Marketing Director - Franchising & Business Development, Casual...

James Hacon
May 17, 20181 min read


How far ahead should hospitality leaders be looking?
The future can be such a dividing subject. In business we have to be looking forward to consider where consumer and market place trends...

James Hacon
May 4, 20184 min read


Was Wetherspoon stupid to ditch its database?
This week, JD Wetherspoon has hit the headlines across the trade, business and even consumer press with its decision to no longer engage...

James Hacon
Apr 26, 20185 min read


Should you create a diverse hospitality portfolio?
James Hacon, our Managing Director, in conversation with Pascal Aussignac, Executive Chef and Co-owner, Gascon Connection Vincent...

James Hacon
Apr 6, 20181 min read


What are the global restaurant trends for 2018?
The recent Global Restaurant Investment Forum welcomed more than 400 industry professionals from 58 countries to Palazzo Versace, Dubai....

James Hacon
Mar 18, 20185 min read


Why should I create a strategy for my hospitality brand?
With such negativity circulating in the mainstream media about our sector, it’s important to remember it creates a feeling of uncertainty...

James Hacon
Mar 9, 20184 min read


What are the takeaways from the Global Restaurant Investment Forum 2018?
Our Managing Director James Hacon shares his closing thoughts from the Global Restaurant Investment Forum in Dubai.

James Hacon
Mar 6, 20181 min read


How to secure investment in your restaurant group?
Our Chairman, Michael Ingemann shares his experience as part of a panel on building your business portfolio to be able to secure a good...
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Mar 5, 20181 min read


How do you scale a restaurant concept?
Our Managing Director James Hacon discussing how to scale a restaurant or bar business at the Global Restaurant Investment Forum in Dubai...

James Hacon
Mar 1, 20181 min read


What do the expects think the future has in store for restaurants?
Our Managing Director James Hacon presenting key trends that will redefine the restaurant sector over the coming 5 years. Global...

James Hacon
Feb 28, 20181 min read
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