James Hacon, Managing Partner at Think Hospitality presents a view on how robotics and technology will define the future of the restaurant at the Future Hospitality Summit in Saudi Arabia in 2023. He considers the rate and breadth of technological developments as well the psychological, sociological and anthropological impact on the growth of customer technologies in the hospitality industry. The presentation includes examples of food and restaurant technologies hypothesised in historic science fiction and real life case studies from brands including McDonalds, Taco Bell, SweetGreens and Carnival Cruises among many more.
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