top of page

Whitepaper
Breakfast Blueprint
What hotel operators, designers & owners need to know about hotel breakfast
HOSPITALITY INSIGHT & FORESIGHT
This is where we share our opinions, industry insights & commentary about on the latest hospitality sector trends.


Beyond the Buffet: The Six Forces Reshaping F&B in Maldives Ultra-Luxury Resorts
Guests do not travel to the Maldives for the restaurants, yet in a captive island environment F&B makes or breaks the experience. Six structural shifts are reshaping how ultra-luxury properties approach their F&B programmes.

Andrzej Sakowicz
5 min read


The Branded Residence Clubhouse: Why F&B Has Become the Most Consequential Decision in Luxury Residential Development
A quiet arms race is underway in the world's luxury residential markets, and it is not about square footage or views. It is about the clubhouse, where F&B has become the primary differentiator most developers still treat as an afterthought.

Laura Vana
5 min read


Humans vs Technology: Why Hospitality's Obsession with Automation Is Solving the Wrong Problem
The hospitality industry has spent a decade searching for a technological silver bullet. Yet the guest experience has not improved. The problem is not that technology has failed, but that the industry reached for it before understanding what was broken.

James Hacon
5 min read


The Pub in 2026 and Beyond: Six Trends Redefining What It Means to Be a Great British Pub
The British pub has survived plagues, wars, recessions and the invention of the sofa. But survival in 2026 is no longer sufficient. Six observable shifts are separating the pubs that lead from those that lag.

James Hacon
7 min read


The Kitchen Is Leaving the Building: Why Central Production Is Reshaping European Food Service
Something structural is happening in European foodservice. Operators of every size are concluding that producing food from scratch in every kitchen, every day, is no longer viable at scale. The response is central production, and the gap between success and failure is almost entirely execution.

Michael Ingemann
10 min read


Designing for families: the art of family centred hospitality
James Hacon reflects on family travel, children’s dining and hotel experience design, drawing on stays at Auchrannie Resort, Royal Caribbean, Great Wolf Lodge and others to explore why family-centred hospitality is a commercial strategy, not an afterthought.

James Hacon
6 min read


How Hospitality Leadership Must Evolve: Women, Culture and Inclusion
At Nova SBE's Female Empowerment Workshop in Lisbon, Think Hospitality Consulting joined global hospitality leaders and researchers to explore the future of leadership, inclusion and organisational culture across hospitality and tourism. Founder & Managing Partner James Hacon opened the event with a keynote examining outdated leadership models, operational realities within hospitality and why the industry must move from awareness to meaningful action.

James Hacon
4 min read


The Multi-Concept Hospitality Challenge: Why the Future Belongs to Experience-Led Brands
At Restaurant Marketer & Innovator, James Hacon sat down with Markus Thesleff to explore the realities of building and scaling multi-concept hospitality brands in today’s market. From the rise of Los Mochis and the reinvention of heritage concepts to international expansion, experiential dining and hospitality as entertainment, the conversation unpacked why the future of hospitality belongs to brands capable of creating culture, emotional connection and unforgettable experie

James Hacon
4 min read


Experiential Hospitality Trends: How Immersive Storytelling and Absurdity Are Redefining Hospitality
At Restaurant Marketer & Innovator, Michael Ingemann sat down with Duncan Stirling to explore why experiential hospitality continues to outperform in an attention-driven world. From immersive storytelling and nostalgia-led concepts to “world building”, absurdity and customer psychology, the conversation unpacked how brands including Cahoots, Mr Fogg's and Bunga 90 are creating emotionally memorable experiences that go far beyond food and drink.

Michael Ingemann
4 min read


The Future of Wellness Hospitality: Why Community, Longevity and Intentional Living Are Reshaping Socialising
At this year’s Restaurant Marketer & Innovator, Heleri Rande hosted a forward-looking discussion exploring one of hospitality’s fastest growing movements: the convergence of wellness, community and social experience. Joined by leaders from across hospitality, lifestyle and wellness-led concepts, the panel unpacked how changing consumer behaviour is transforming what people now expect from restaurants, bars, clubs, hotels and social spaces. The discussion featured: Chris Mille

Heleri Rande
5 min read
bottom of page
