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Restaurant diversification strategies - moving into retail
Restaurant brands are increasingly ripping up the rule book of just delivering traditional hospitality in-venue and at the table, to...
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Hospitality insight, foresight & trends
This is where we share our opinions, industry insights & commentary about on the latest hospitality sector trends.
James Hacon
- 7 min
Restaurant internationalisation: which British brands are making it overseas?
In the world of restaurants, the United States have long ruled at internationalisation. Many wrongly think McDonald’s was the first...
Heleri Rande
- 3 min
What are the key challenges facing HoReCa in 2023?
Last week I chaired 25 sessions over 5 days at the HoReCa Academy, part of Ambiente, one of the largest consumer goods trade fairs in the...
James Hacon
- 2 min
Unlocking the power of restaurant technology: what should your strategy be?
Adoption of customer-facing restaurant technology skyrocketed in during covid, as you’d expect given the unique circumstances. The legacy...
James Hacon
- 5 min
Discover the future of restaurant marketing: is it time for a revolution?
It’s now a fortnight since we wrapped up the fifth edition of the Restaurant Marketer & Innovator (RMI) European Summit, which attracted...
James Hacon
- 2 min
Can restaurant businesses unlock the power of purposeful profitability?
In economically challenging periods like today, it’s easy to cut corners and throw values out of the window in the name of survival. A...
James Hacon
- 3 min
Will restaurants continue to be an attractive investment proposition?
James Hacon, Partner at THINK Hospitality moderates a panel at the Future Hospitality Invesment Summit in Dubai discussing whether...
James Hacon
- 8 min
How are restaurants, pubs & bars adapting to the coronavirus outbreak?
Think Hospitality share what restaurant and hospitality operators are doing to adapt to the coronavirus.
James Hacon
- 5 min
How can restaurants & bars survive the COVID-19 pandemic?
We are in unprecedented times with the COVID-19 pandemic ravaging the travel and hospitality sector. Public health organisations and...
James Hacon
- 1 min
How are changing consumer preferences & behaviours influencing the restaurant sector?
THINK Hospitality founder, James Hacon chairs a panel of operators at the Global Restaurant Investment Forum considering how changing...
News Hound
- 1 min
How are restaurants evolving their practices to become more sustainable?
THINK Hospitality partner, Heleri Rande chairs a panel at the Global Restaurant Investment Forum looking at how AI, robots and big data...
James Hacon
- 1 min
What's important to restaurant investors in 2020?
THINK Hospitality founder, James Hacon wraps up the Global Restaurant Investment Forum 2020 looking at what's important to investors and...
James Hacon
- 1 min
What can F&B do for your hotel asset?
Heleri Rande and James Hacon from Think Hospitality were keynote speakers at the International Hospitality Conference 2020 held at the...
James Hacon
- 4 min
Top Five Themes from Restaurant Marketer & Innovator European Summit 2020
Speakers came from the biggest and best brands and agencies in the hospitality industry to RMI 2020 European Summit, here's James' round-up.
James Hacon
- 6 min
What do we predict as restaurant & hospitality trends for 2020?
Here at THINK Hospitality Group HQ we’ve spent the void between Christmas and New Year wisely, thinking to the future. Here in this...
James Hacon
- 7 min
How are restaurant groups diversifying to grow?
As the saying goes, you’re either growing or you’re dying. In uncertain times a lot of businesses talk about “taking stock” or...
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- 4 min
How can you bring objectivity to decision-making?
Michael Ingemann gives advice on how to bring objectivity to decision-making through fact based analysis & constructive experimentation
Angela Malik
- 2 min
Is calling Indian food 'Curry' an outdated label?
With national Curry week upon us, Angela Malik traces the journey of the term ‘curry’ to understand its roots in the Brit culinary culture.
Angela Malik
- 3 min
How do you shift unconscious biases in the workplace?
Strategy Director, Angela Malik shares why it's important to shift unconscious biases in the workplace alongside her top 'must dos'.
James Hacon
- 5 min
How can you improve trading in your restaurant this Christmas?
December is a vital month for the restaurant sector. We've done the research to help you understand what to concentrate on.
James Hacon
- 5 min
What is the future of the food hall?
Food hall concepts have exploded in recent years. What was innovative in 2011 and on-trend in 2017 is now rapidly becoming ubiquitous in...
James Hacon
- 3 min
What were the top restaurant investment trends from GRIF London?
Our Managing Director, James Hacon, shares his ten takeaways from the Global Restaurant Investment Forum London Briefing, held at Bala...
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- 5 min
Why is indecision a challenge for restaurant leaders?
James and Michael share the 5 ways to keep your business away from indecision and closer to success.
News Hound
- 1 min
How can you recruit & retain chefs for longer?
With hospitality retentions rate currently 10% lower than the U.K. average at 70%, the chef crisis is only worsening and making recruitment
James Hacon
- 5 min
Why should restaurants be worried about the Amazon & Deliveroo deal?
The news that Amazon is investing in Deliveroo is not unexpected. James talks on how this will impact the hospitality industry.
News Hound
- 1 min
What will the restaurant of the future look like?
In our Restaurant of the Future report we provide a view in to the next generation of restaurants. Ten top multi-disciplinary industry...
James Hacon
- 4 min
Why should hospitality businesses look to embrace alumni?
The turnover of talent in hospitality is higher than many other sectors. It’s not uncommon to see team members move on after just six or...
News Hound
- 1 min
What does Marco Pierre White think about Michelin?
The legendary and outspoken Marco Pierre White in conversation with Think Hospitality Associate, Heleri Rande on everything from the...
James Hacon
- 5 min
What are the top trends affecting restaurant investment?
Earlier this month a large delegation of British restaurateurs, investors, landlords and consultants crossed the North Sea to attend the...
James Hacon
- 1 min
How did Martin Morales help Londoners love Peruvian food?
THINK Hospitality's CEO, James Hacon interviews Martin Morales of Ceviche Family about introducing the first Peruvian restaurant concept...
James Hacon
- 2 min
How are people helping to differentiate Bahrain as a destination?
The hospitality sector is very much a people business, from the front of house teams that adds values through great service, to the...
James Hacon
- 1 min
What are the key takeaways from Global Restaurant Forum 2019?
Our Managing Director James Hacon give his overview from Global Restaurant Investment Forum 2019.
James Hacon
- 1 min
What are the restaurant investment trends for 2019?
Our Managing Director James Hacon give his round up of the key points from day one at GRIF 2019.
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- 1 min
What are the recent investor trends and activity in the UK & European market?
Our partner Michael Ingemann delivers a GRIF & THINK Hospitality original research round-up at the Global Restaurant Investment Forum in...
James Hacon
- 1 min
How can you create a multi-concept restaurant portfolio?
Our Managing Director James Hacon in converstion with Yossi Eliyahoo, Founder & Co-Owner, The Entourage Group on creating convertible...
James Hacon
- 1 min
What are the key hospitality issues and trends in UK and Ireland?
Our Managing Director James Hacon in conversation with Adrian Cummins, Chief Executive of the Restaurants Association of Ireland and ...
James Hacon
- 1 min
How should restaurant groups handle NPD?
THINK Hospitality James Hacon talks to senior executives of Yo Sushi, Wagamama & Yummy Pubs about restaurant & pub new product development.
James Hacon
- 4 min
Can you be more than your label as an entrepreneur?
Being an “entrepreneur” is something of a buzzword. A whole ecosystem has developed around it, with incubators, clubs and god knows how...
James Hacon
- 7 min
What does a modern marketing team look like?
Our Managing Director, James Hacon provides a checklist of areas you should consider when building your sales and marketing team and...
James Hacon
- 4 min
How do you internationalise a restaurant brand?
Internationalising your brands sounds sexy. For the brand owner, you’ll land some easy money from franchising and enjoy a glamorous...
James Hacon
- 9 min
Is your hospitality brand innovating in all the right places?
The Restaurant Marketer & Innovator European Summit saw hundreds of leaders from 17 countries gather in London earlier this month for the...
James Hacon
- 1 min
What happened in the restaurant sector in 2018?
THINK Hospitality CEO, James Hacon round's up of the key restaurant and hospitality industry trends for 2018 and how this will impact...
James Hacon
- 7 min
Which cities are the best to visit for hospitality inspiration?
The world is an ever-closer place, that’s for sure. I have many personal stories that act as testament, including bumping into not one,...
James Hacon
- 5 min
How do we make hospitality sexy as a career?
Brexit is looming, recruitment is challenging – and it’s going to get worse. We need to get better at promoting hospitality as a career...
James Hacon
- 5 min
Are you maximizing restaurant renervations?
More than 60% of telephone calls to restaurant groups go unanswered – that’s an incredible statistic and one many companies don’t know or...
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- 4 min
Is it time chefs embrace the vegetable?
“To beef or not to beef – that is the question!” This was the battle cry of Italian butcher Dario Cecchini as he presented his bistecca...
James Hacon
- 3 min
Are Michelin stars relevant?
Michelin-star Monday is nearly upon us – the day we find out who has made the little red book that can make or break a restaurant. But...
James Hacon
- 9 min
What can hospitality leaders learn in New York City?
When looking for innovation and inspiration in the UK food and drink hospitality sector, it is to the USA we look first. The market is...
James Hacon
- 3 min
Why do food critics hate restaurant chains?
In a world of clickbait headlines and sensationalised news, it seems for some restaurant critics the way to join in the game is to review...
James Hacon
- 4 min
What is the role of restaurant marketing?
Last week John Upton wrote of how it’s the time for the rise of the operator. He ended the article talking of how many operators will...
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