Think Hospitality — Hospitality & Food & Beverage Advisory

How we work

We blend creativity, commerciality, operability and guest experience

Creativity

Concept and brand thinking that gives a project its own identity, not a template pulled off a shelf.

Commerciality

Every idea tested against the numbers before it goes anywhere near a brief or a board.

Operability

Built by people who have run these businesses, so it's deliverable, not just desirable.

Guest experience

Grounded in behavioural psychology, in what a guest actually notices, and what makes them come back.

What we do

Five practices, one senior team, end to end.

Strategy & Growth

Feasibility studies, market entry, growth strategy and pipeline advisory. We map where the opportunity sits, stress-test the economics and build the case that gets a project funded or a deal signed.

Commercial & Partnerships

Due diligence, brand partnerships, operator search and franchise advisory. Sitting on the investor side of the table, assessing what the numbers rest on and where the operational risk actually sits.

Development & Placemaking

Masterplanning, vision development, concept development, feasibility and asset review and enhancement. Creating new formats from a standing start, or shaping hospitality at the scale of a district, a mixed-use scheme or an entire destination.

Brand & Experience

Brand strategy, customer journey mapping, menu science, revenue management and guest experience design. Defining what a brand stands for, who it serves and how every touchpoint earns its place.

Innovation & Technology

Digital twin simulation, technology consulting, sustainability advisory and data analytics. Leading the thinking on new operating formats, from automation to how a business runs end to end, chosen for commercial return rather than novelty.

"The Think Hospitality team was extremely knowledgeable, providing insights that challenged our thinking and guided us through a well-executed strategy and consultation process. We can highly recommend engaging them."

Hannah Davies — Senior F&B Director, EMEA, Hilton Hotels & Resorts

"Think Hospitality has been instrumental in shaping our hotel's F&B strategy in the Nordics. Their industry expertise and hands-on approach provided valuable insights. They identified opportunities and introduced strong potential operators."

Mark Walton — Investment Manager, Hines

"We worked with Think Hospitality for the strategic oversight of our new Clubspaces. They approached this with so much detail to determine all aspects of the commercial rationality and the ultimate offer. We felt in very safe hands."

Rupert Dean — CEO, x+why

"Think Hospitality worked with us to develop our future strategy. They took the time to get under the skin of our culture and processes, providing insightful recommendations. The output of the project helped us secure £7m growth funding."

Martin Wolstencroft — CEO, Arc Inspirations

"We have a long-term relationship with Think Hospitality, working closely on the development of our multi-site restaurant group. We leave each meeting significantly richer, they have helped us change our way of thinking."

Martti Siimann — CEO, Siigur Restaurants

"We have been fortunate to work closely with the Think Hospitality team on a number of strategic projects in recent years. Their knowledge and understanding of the restaurant and hospitality space set them apart from others."

Andrew Kenny — Chief Commercial Officer, Just Eat Takeaway

"We have worked with Think Hospitality on strategy projects across both our travel retail and UAE divisions and have found their industry understanding to be second to none. They bring fresh, unique thinking while consistently challenging us to see beyond our own market, drawing on truly global exposure and insight."

Tyrone Reid — Group Chief Executive Officer, Emirates Leisure Retail & MMI

Transformational thinking for ambitious hospitality